HOW TO BUY

+1(901)729-9017

support@openroadrides.com

At Open Road Rides, we understand that buying a truck or RV is a significant investment, and we are committed to providing a seamless and secure buying experience for our valued customers. To ensure your peace of mind, we have established a transparent and trustworthy process that prioritizes your satisfaction and security.

1. Item Selection:

Begin your journey by exploring our wide range of items available on our website. You can filter your search based on your preferences, including make, model, year, and price.

2. Contact Us:

Once you have found the item that matches your criteria, don’t hesitate to get in touch with our friendly and knowledgeable sales team. You can reach us via phone or email to discuss any questions or concerns you may have about the item.

3. Reserve the Item:

To secure the item of your choice and start the shipping process, we require a full payment. The payment will be submitted via bank wire transfer to our designated corporate account. Rest assured, all your payment information will be kept confidential and secure.

4. Payment Held in Trust:

Your payment will be held in trust until you receive the item and have had the opportunity to inspect it thoroughly for 10 business days. This ensures that your funds are protected.

5. Item Delivery & Inspection:

Upon receiving your item, we encourage you to inspect it carefully. Take your time to ensure that the item meets your expectations and is in the condition described on our website. You have 10 business days and temporary plates to be able to inspect and test drive legally.

6. Satisfaction Guaranteed:

If, after inspecting the item, you decide that it does not meet your expectations, you have the option to return it at our expense. Your payment will be fully refunded to you, within 24 hours, and the return process will be hassle-free. We simply pick up and ship the item back or to a different buyer.

7. Finalize the Purchase:

If you are satisfied with the item and wish to complete the purchase, simply notify our team, sign the bill of sale and title and you will become the next owner of it. Provide us a copy of the paperwork for our own records so we can be able to unfreeze your funds from our account.

8. Enjoy Your Item:

Once the purchase is finalized, the item is officially yours to enjoy. We hope you have a fantastic experience!

At Open Road Rides, we are committed to making your purchase as smooth and secure as possible. Our trust and insurance policies are in place to protect your interests, ensuring that you receive the item you desire and deserve. Your satisfaction is our top priority, and we look forward to assisting you with your purchase.

9. Are you prepared to proceed?

Kindly complete the form provided below. Upon its receipt, our financial department will promptly dispatch to you the Purchase Agreement, that you need to sign via DocuSign before emailing you the invoice for your purchase.

First Name:

Last Name:

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Contact Us

Mon – Fri : 9:00 AM – 05:00 PM
Sat : Closed
Sun : Closed